Operated and maintained embroidery machines, troubleshot mechanical issues on the fly, and kept production running smoothly. Set up machines for production runs, loaded designs, monitored output quality, and managed inventory on parts and supplies.

Worked cross-functionally with other departments to keep the production pipeline smooth—when a machine went down, it affected everyone. Strong attention to detail meant catching quality issues before they shipped and knowing different embroidery techniques across various fabrics and materials.