Dutchie Hub Deployment
THE CHALLENGE
Pecos Valley Production was running payments like a collection of separate businesses. Multiple payment methods across dispensaries, no unified system, and every checkout forced staff into manual decision-making. Cash, card, ACH—each transaction required staff to choose, reconcile, and patch reports together later. That created human errors, transaction delays, and unreliable financials. We needed one synchronized payment infrastructure that reduced friction at checkout and fed accurate data back into the books.
OUR APPROACH
We didn’t band‑aid the workflow. We rebuilt it.
Chose a purpose‑built solution: Partnered with Dutchie’s Implementation team to deploy their Full Stack payment platform—designed for cannabis retail
System architecture: Embedded the payment flow directly into Dutchie POS so payment type selection became automatic. Checkout checks itself.
Hardware deployment: Rolled out 100+ advanced, uniformly configured terminals across all locations to eliminate device drift and configuration mismatch.
Real‑time connectivity: Implemented seamless, persistent links between payment terminals, POS, and financial reporting so transactions and settlements flow automatically.
Standardization: Locked in one operating model across all stores so every location behaves the same under the hood.
THE OUTCOME
We replaced a fragile, manual payment process with a single, reliable system that cut checkout friction and eliminated reconciliation guesswork.
Checkout speed improved and human error dropped significantly because payment selection and processing were automated.
Financial reporting became accurate and timely thanks to real‑time data syncs.
Consistent hardware and configuration reduced support overhead and unexpected downtime.
Enterprise‑wide standardization simplified training and operations.
Bottom line: one integrated payment system, one way of running stores, measurable reductions in errors and reconciliation time. No half measures—real operational leverage that scales.
FINAL RESULTS
This was one of Pecos Valley’s first fully synchronized payment setups.
Faster checkout: eliminated manual payment-selection steps. Transactions moved through the system quicker.
Reduced errors: automated payment flow cut payment discrepancies significantly. What used to require manual reconciliation now reconciled itself.
Improved accuracy: real-time financial reporting without manual-reconciliation delays. Leadership knew exactly where money was at any given moment.
Enhanced sales performance: streamlined checkout removed friction from the customer experience. Customers didn’t wait. Staff didn’t struggle.
Operational efficiency: staff no longer managed multiple payment workflows. The system just worked, so people could focus on selling, not troubleshooting.
WHAT DID WE LEARN?
Integration isn’t optional at scale. With 100+ checkout points across multiple locations, every manual step compounds into operational drag. One extra click per transaction, multiplied across hundreds of transactions per day, per location, becomes real time lost and real money left on the table.
Purpose-built solutions matter. Dutchie’s Full Stack was designed to live inside the cannabis-retail workflow. That’s the difference between a system you manage and a system that runs itself.
When you remove friction from the customer experience, reduce human error, and speed up financial reporting—all at once—you’re not just implementing software. You’re changing how the business operates.
Looking to modernize your payment infrastructure? Lets Connect
